Overview

Are you ready to start your career in a rapidly progressing company with service at the heart of everything we do? Then you’ve come to the right place.

We are GC Partners and we are a specialist financial exchange company. We help Private and Corporate clients move their money at the best rate, using our 20 years of experience, our bespoke technology and dedication to customer service. We have 6 offices around the globe including Hong Kong and Dubai, with further expansion in the future.

Most importantly, we are an employee ownership trust, meaning our employees act as owners and partners in the business and all work towards a common goal: with clients at the heart of our business, we deliver efficient, yet simple end-to-end payment solutions through best-in-class service with market-leading technology.

We have a fantastic opportunity for a Payments Officer to join our busy Payments team.

If you have a collaborative and adaptable work ethic, a drive for success and are looking for your next opportunity then we would like to hear from you.

Job Purpose

Operating within a designated payments team consisting of 5 people processing high-volume transactions, FX settlements, reconciliations and cash allocations for our international payments business.

Person Specification

This is a fantastic opportunity to play a fundamental role in our Payment Operations function. You will be keen to get involved with all aspects of inbound and outbound payments, growing your payments knowledge along with settlements, reconciliation and FX. This role provides amazing scope for both strategic and operational self-development.

Duties/Responsibilities

  • Allocation of incoming and outbound payments accurately and within SLA’s across a range of providers
  • Processing FX, settlements and performing reconciliations
  • Act as a key internal point of contact for all payment-related queries
  • Ability to communicate effectively (both oral and written),
  • Contributing to identifying and implementing operational efficiencies
  • Ensure all processes adhere to legal/regulatory requirements, internal policies and guidelines
  • Escalating outstanding payments within SWIFT, BACS, CHAPS to resolve transaction queries
  • Escalate payment issues where necessary to the point of resolution
  • Support the identification and management of service-affecting incidents

Qualification & Experience

  • Knowledge and experience of payment platforms within a high volume, high value environment
  • Knowledge of handling payment exceptions and manual payments
  • Knowledge of regulatory framework and AML procedures
  • A positive “can do” attitude and a positive attitude to change
  • Good level of Excel
  • Proficient at establishing credibility quickly and building relationships with a range of stakeholders
  • Possess excellent analytical skills, with the ability to think independently and draw conclusions
  • Learning mindset and willingness to develop key skills and competencies
  • Ability to work well under pressure and maintaining high accuracy in a fast-paced environment
  • 1-2 years of proven experience in a Payments or Back Office role for a financial services business, consumer lending business or retail bank

Benefits of working at GC Partners

  • Workplace pension – employer contributions
  • Complimentary Health insurance
  • 25 days of holiday per year, plus bank holidays
  • Bonus (subject to company performance)
  • Employee ownership trust (After 12 months of service)
  • Employee assistance programme
  • A truly global business with opportunities for growth

Equal Opportunities

GC Partners is an equal-opportunity employer. We welcome applicants from all backgrounds and each applicant is given fair consideration throughout the recruitment process.

Please be aware that due to the volume of applicants, we may not be able to respond to all applications.

If you are interested in joining the GC team, please email your CV and contact details to [email protected].

Please be aware that due to the volume of applicants, we may not be able to respond to all applications.

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