The Junior Payments Officer will be responsible for daily payments processing and ad-hoc duties, including processing client money transactions, identifying client money issues whenever they arise, and maintaining meticulous records.

Person Specification 

We are looking for an individual who currently possesses the following skills:

  • Highly motivated.
  • Punctual.
  • Pro-active with the willingness to go the extra. 
  • Effective time management and a proactive and methodical approach. 
  • Ability to work as part of a team and take direction accurately.
  • Analytical thinker and problem solver.
  • Competent IT skills.
  • High level of accuracy & Good attention to detail flexible.

Duties/Responsibilities 

  • Responsible for all Back Office duties related to payments, ensuring all payments are processed accurately and promptly, complying with all procedures.
  • Complete daily monitoring of several banks and the bank accounts and allocation of incoming funds.
  • Prioritise workflow to ensure all currency payment cut-off times are strictly adhered to.
  • Ensure telephone calls and emails are responded to in a prompt, precise, and professional manner.
  • Deal with general Account Manager enquiries in a timely and efficient manner, including queries on past payments and client queries.
  • Work effectively within the Back Office team to maximise potential and deliver results.
  • Assist in the creation, review, and update of procedures with the wider team regularly.
  • Actively seek to improve processes and workflows, provide solutions to operational problems and suggest improvements.
  • Support the identification, management, and resolution of service-affecting incidents, promptly highlighting them to the Head of Back Office.
  • Complete other duties relevant to the role as requested by the Head of Back Office.
  • Basic knowledge of domestic and international payment guidelines, scheme rules, and regulatory framework, working knowledge of AML procedures, and understanding of reconciliation processes and statement reporting.

Qualification & Experience

  • Demonstrate strong analytical skills, with excellent attention to detail and sound business acumen.
  • Be able to build trusting and collaborative relationships across the Business.
  • Possess excellent written and verbal communication skills.
  • Flexible, collaborative team player with the ability to work on their own initiative.
  • Have meticulous attention to detail.
  • Demonstrate basic IT skills, including Internet and email, computers, word processing, and spreadsheets.
  • Possess excellent interpersonal and communication skills, including good presentation and report writing skills.
  • Demonstrate strong time management skills with the ability to work across multiple projects effectively.
  • Have the ability to work to deadlines and under pressure.
  • Ability to exercise good judgment and successfully prioritise a varied and very demanding workload.
  • Good working knowledge of relevant Compliance obligations.

Interested in the position?

To apply, please send your cv and covering email to [email protected]