Are you ready to start your career in a rapidly progressing company with service at the heart of everything we do? Then you’ve come to the right place.

We are GC Partners and we are a specialist financial exchange company. We help Private and Corporate clients move their money at the best rate, using our 20 years of experience, our bespoke technology and dedication to customer service. We have 6 offices around the globe including Hong Kong and Dubai, with further expansion in the future.

We have a fantastic opportunity for an Office Support Assistant (Graduate) to join our busy and growing Company.  

If you have a collaborative and adaptable work ethic, a drive for success and are looking for your next opportunity then we would like to hear from you. 

Job Purpose

To provide a warm welcome first-class reception to all who walk through the door and to support the Office & Facilities Manager to ensure smooth operation.

Person Specification

The ideal candidate will be very practical and enjoy a hands-on role. Equally, the ideal candidate will enjoy meeting and greeting visitors to the office, delivering customer service excellence, and a good first impression of our organisation. You will take full ownership of tasks, projects, and the role at hand. They will be responsible, have excellent communication skills, and be exceptionally organised.

Duties/Responsibilities

  • Exhibit GC values: accountability, passion, integrity, excellence, collaboration and personalisation.  
  • Answer all incoming phone calls, transfer calls and take messages 
  • Dealing with queries 
  • Maintain the reception email 
  • Log all visitors arriving on site using Blue Point 
  • Be the first point of call for all visitors and ensure relevant employees are notified 
  • Escort visitors to meeting rooms as required – get refreshments. 
  • Liaise with building reception and management as required 
  • Manage meeting room bookings and ensure no clashes 
  • Ensure meeting rooms are set up in time for meetings 
  • Arrange external catering as required 
  • Ensure the office is clean and well-presented 
  • Order any stock as required 
  • Support with deliveries and post and liaise with the building post room 
  • Log all deliveries using DataScope 
  • Support the Office Manager with any ad hoc duties as required 
  • Support the Office Manager with event planning and coordination 
  • Support with booking travel, taxis and courier collections 
  • Copying, scanning and printing duties as required 
  • Contribute to the updating and maintenance of the Reception Manual 
  • Support and assist (FS) with ad-hoc requests made by Senior Stakeholders, ensuring seamless service delivery, including but not limited to: – Administration, catering, and concierge service for VIP guests
  • Support FS with catering, VIP meeting rooms, and event setup 
  • Report all incidents, accidents and significant near misses
  • Act as a support Fire Marshall and First Aider 
  • Develop relationships with all staff, SLT and key stakeholders 
  • Cover for the Office Manager as required

Qualification & Experience

  • Previous experience as a Receptionist / Office Administrator / Customer Services would be an advantage but not essential. 
  • You must be experienced in using Microsoft Office, Outlook, Excel and PowerPoint  
  • Excellent time management and organisational skills  
  • Degree qualified 

Benefits of working at GC Partners

  • Workplace pension – employer contributions
  • 25 days of holiday per year, plus bank holidays
  • Employee assistance programme
  • A truly global business with opportunities for growth
  • Plus additional benefits

Equal Opportunities

At GC Partners, we value diversity and inclusivity. We believe in celebrating our differences, no matter what that looks like. Join us in creating a workplace where everyone can thrive.

We are an equal opportunity employer. We welcome applicants from all backgrounds and each applicant is given fair consideration throughout the recruitment process.

If you’re interested in joining the GC team, please apply through this link.

Please be aware that due to the volume of applicants, we may not be able to respond to all applications.

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