Head of Payments

Are you ready to start your career in a rapidly progressing company with service at the heart of everything we do? Then you’ve come to the right place.

We are GC Partners and we are a specialist financial exchange company. We help Private and Corporate clients move their money at the best rate, using our 20 years of experience, our bespoke technology and dedication to customer service. We have 6 offices around the globe including Hong Kong and Dubai, with further expansion in the future.

We have a fantastic opportunity to join our Operations function as our Head of Payments.

If you have a collaborative and adaptable work ethic, a drive for success and are looking for your next opportunity then we would like to hear from you.

Job Purpose

We are currently seeking a lead for our Payments department. The selected individual will oversee daily processes and engage directly in business-as-usual activities.

A profound understanding of the payments landscape is essential, as is comfort in operating in a high-volume, deadline-focused environment.

This role is based on site 5 days a week at our HQ at One New Change.

Duties/Responsibilities

• Serve as the primary contact for high-va
• Oversee and ensure smooth execution of inbound fund allocations and outbound client payments
• Manage and monitor mass payment runs, ensuring accuracy, compliance, and timeliness
• Lead and manage a payments team of 7, fostering a culture of high performance, collaboration, and professional development
• Allocate responsibilities effectively across the team to optimize efficiency and coverage
• Provide regular training and support to enhance the team’s expertise in payment processes and regulatory compliance
• Driving identification and implementation of process efficiencies
• Develop and track key performance metrics for payment operations, providing actionable insights for continuous improvement.
• Prepare and present detailed reports on payment activities, team performance, and risk assessments to leadership.
• Ensure all processes adhere to legal/regulatory requirements, internal policies and guidelines
• Support the identification and management of service-affecting incidents
• Application of risk identification and mitigation strategies
• Be an active member of the Operations leadership team and assist in mentoring junior staff

Qualification & Experience

• 5 years + payment experience
• 3 years supervisory / managerial experience
• Cash or securities trading background
• Safeguarding / CASS knowledge
• Eagerness to help transform a crucial business function
• Knowledge of regulatory framework and AML procedures
• A “can do” attitude and a positive disposition to change
• Proficient at establishing credibility quickly and building relationships with a range of stakeholders
• Ability to communicate effectively (both oral and written)
• Good level of Excel and data management skills
• Possess excellent analytical skills, with the ability to think independently and draw conclusions
• Learning mindset and willingness to develop key skills and competencies
• Ability to work well under pressure, maintaining high accuracy in a fast-paced environment

Benefits of working at GC Partners

• Workplace pension – employer contributions
• 25 days of holiday per year, plus bank holidays
• Employee assistance programme
• A truly global business with opportunities for growth
• Complimentary Health insurance

Equal Opportunities

At GC Partners, we value diversity and inclusivity. We believe in celebrating our differences, no matter what that looks like. Join us in creating a workplace where everyone can thrive.

We are an equal opportunity employer. We welcome applicants from all backgrounds and each applicant is given fair consideration throughout the recruitment process.

If you’re interested in joining the GC team, please apply below.

Click here to apply

Please be aware that due to the volume of applicants, we may not be able to respond to all applications.